Frequently Asked Questions

How can we help you?

Everything you want to know about Assistly is here. If you can't find the answer, contact us.

🧩 General

What exactly is Assistly?
Assistly is an AI-powered tools platform that solves document processing, data analysis and digital intelligence problems encountered in daily business life. It offers 13 powerful tools needed by different departments such as HR, finance, legal and security under a single subscription.
What areas does Assistly provide solutions for?
We provide comprehensive solutions primarily in Human Resources (CV screening, meeting analysis), Finance (invoice/form reading, table extraction), Legal (document comparison, PII masking) and Security (OSINT research, identity verification).
Which languages do you support?
Assistly currently fully supports Turkish and English as interface languages; however, the responses you receive from the AI systems are determined by your browser language and generated in that language.

💳 Credits & Pricing

What are the limits of the free plan?
10 credits are assigned to you for free every day to try Assistly. With these credits you can test our tools and experience the power and speed of AI. Your credits are renewed every day and you do not need to enter any payment information.
How does the credit system work?
Each tool usage consumes a certain number of credits. For example, a CV screening or an invoice reading operation generally costs a low number of credits. Tools requiring deeper research, such as OSINT, may consume different amounts. The number of credits consumed is transparently shown on the relevant tool's page.
What should I do if my credits run out?
When your free credits run out, you can subscribe to one of our Pro, Business or Enterprise plans to continue using the platform. You can review our plans and pricing on the Pricing page.
Can I cancel my subscription at any time?
Yes, there is no commitment. You can easily cancel your subscription at any time through the panel. After cancellation, you can continue to use all your rights until the end of your current subscription period.

🔐 Privacy & Security

Are my uploaded documents safe? What happens to my data?
Absolutely safe. Assistly operates with a privacy-focused architecture. Your uploaded documents are only processed during analysis and permanently deleted from our servers immediately after the process is complete. Assistly is a data processing platform, not a data storage platform. Your data is never used to train AI models or shared with third parties.
Are you KVKK and GDPR compliant?
Yes, we act in full compliance with all relevant data protection laws, primarily the Personal Data Protection Law (KVKK) and the General Data Protection Regulation (GDPR). Our platform is designed to keep your data security and privacy at the highest level.
Is data traffic encrypted?
Yes, all data traffic on our site is end-to-end encrypted with the industry-standard 256-bit SSL certificate. This ensures your data is transmitted securely.

🛠️ Support

Can I get technical support?
Yes, you can contact us through the help page for your questions or problems you encounter.

Still have questions?

If you have a question you couldn't find an answer to, reach out and we'll help you as soon as possible.

Contact Us